Refund policy

All of our products are made to order and printed specifically for you once your order is placed.

Because of the custom, print-on-demand nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds for change of mind.

If your item arrives damaged, defective, or incorrect, we will make it right.

You can contact us at studio@tinvail.art.

ch-va solutions LLC,7901 4TH ST N, STE 300, ST. PETERSBURG, FL. US 33702

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Returns & Exchanges

We do not accept returns or exchanges for:

• Change of mind

• Ordering the wrong size

• Color variations due to screen/monitor differences

• Incorrect shipping address entered at checkout

• Buyer’s remorse

Please review all product details carefully before completing your purchase.

Items returned without prior authorization will not be accepted.